LEGAL NOTICE
The publisher of the site is The French Lab, société par actions simplifiées (hereinafter the "Company") registered with the Nanterre RCS under number B 901 141 937. Its registered office is located at the following address:
14 rue Beffroy – 92200 Neuilly-sur-Seine
The hosting of the site is provided by PrestaShop S.A whose registered office is located at 4, rue Jules Lefebvre, 75009 Paris, France.
Phone number : +33 (0)1 76 23 25 25
PREAMBLES
We attach as much importance to the relationship with our customers as to transparency and honesty about our way of working. This is why we wanted to share with you our Terms of Use including our privacy policy to inform you of the information we collect, how we use it, to whom we can transmit it and how to access it, modify or remove them from our system.
We treat all your personal information («Personal Information») as confidential (subject to what is provided in these Terms of Use). They are stored on a secure server and we comply with data and consumer protection legislation.
ARTICLE 1 - ACCESS TO THE WEBSITE
These Terms of Use are accessible at any time on the site and will prevail over any other version or any other contradictory document (except the General Terms of Sale).
Our site is regularly updated, so we may change the content at any time. If necessary, we reserve the right to interrupt access to our site or even close it for an indefinite period. However, we are under no obligation to update and we accept no responsibility if certain information is no longer up to date.
The use of our site implies acceptance of these Terms of Use.
Access to certain parts of the site may be restricted to users who have already created an account. It is therefore your responsibility to take all necessary measures to be able to access our entire site, and to ensure that all persons accessing our site via your internet connection (or your login details) have read these Terms of Use.
ARTICLE 2 - CREATION OF AN ACOUNT
In order to order products on our site, any user must create an account by providing the required information in the electronic form created for this purpose.
The user declares that the personal information indicated during his registration is complete, accurate and allows to identify him precisely. Any personal information that would be fanciful and/ or slanderous is likely to lead to the closure of the user’s account and the cancellation of his order, at our discretion.
When creating an account, the user chooses a username and password, which he agrees to keep confidential.
This account will be accessible at any time by the user by means of his identifiers (subject to any unavailability of the Site for any reason whatsoever). We reserve, however, the right to limit, suspend or terminate accounts of Users whose actions would be contrary to our Terms of Use or General Terms of Sale or would undermine the security of transactions or other users.
The user is responsible for all actions performed on our site by means of his username and password. Any user registered on the Site will be engaged for any order placed with his identifiers, subject to the right of withdrawal (as provided in the General Conditions of Sale)
ARTICLE 3 - INTELLECTUAL PROPERTY
1. Website content
We hold all intellectual property rights attached to the content of our site, subject to the rights of third parties and content posted by third parties, for which we hold a license.
The content of our site is protected by copyright law and other laws in France and other countries.
2. Use of Site Content (for non-commercial purposes)
You are free to print a copy and download extracts from certain pages of our site for your personal use and to draw the attention of others (belonging to your private sphere) to the content of our Site.
However, you may not modify, in any way, the paper or digital copies printed or downloaded from our site, and you must not use any illustration, photograph, video or audio, or any graphic independently of the text relating thereto.
In case of reproduction and/ or use of any illustration, photograph, video or audio sequence, or any graphic of our site, you must imperatively and systematically mention our status of author of said content (as well as any person who contributed to it).
3. Creating a link to our website
You may link to the home page of our website (excluding any other page of the website), provided that this link is created in accordance with applicable law and does not damage the reputation of our website and does not allow you to take advantage of it.
Furthermore, the creation of this link must not in any way suggest the existence of any form of association between you and the company, or any approval or support from us.
The creation of a link to our site from a site that does not belong to you is strictly prohibited.
Our site must not be framed by any other site whatsoever, and the creation of any link to any other page of our Site that the home page is prohibited. We reserve the right to withdraw our consent at any time without prior notice.
In any event, the website on which you link to our Site must comply fully with our content standards.
4. Other uses
The use of our website and/ or all or part of its content for any other reason than those mentioned above and especially for commercial purposes requires our prior written permission which must be requested (by email to hello@mimetique.com).
5. Misuse of the website
You must not misuse our site, knowingly introduce viruses, Trojans, etc. or any other malicious or technologically harmful material.
You must not attempt to fraudulently access our site, the server that hosts it or any other server, computer or database related to our site. You must not attack our site through a “denial of service” or “distributed denial of service” attack.
We will report any violations to the relevant law enforcement authorities and will cooperate with them by revealing your identity if necessary.
In the event of a breach, we reserve the right to immediately delete your user account and prohibit you from accessing our site, temporarily or permanently.
We cannot be held responsible for any loss or damage caused by a distributed denial of service attack, virus or other technologically harmful material, which could infect your computer equipment, your computer programs, data or other material, and which would be due to the use of our Site or to the download of any element accessible on this site as well as on any linked site.
6. Sanctions
In case of non-compliance with the provisions provided above (and in particular in case of misuse of any illustration, photograph, video or audio sequence, or any graphic of our site), we reserve the right to delete your user account and deny you access to our site (temporarily or permanently). You must also, at our first request, return or destroy any copy (paper or computer) you may have made.
We also reserve the right to claim any damages.
ARTICLE 4 - PRIVACY POLICY
When you browse our site and in order to provide you with the best possible service, we may collect several types of information, including:
- when placing an order or creating your User account: your name, contact details (address, email address, phone number) and the information on your credit card.
- during an order: the delivery address(s) entered, the username and password associated with your account and the history of your selection of products and your actions on our site.
- when requesting information, any email addressed to our customer service, subscription to our newsletter or any other service, participation in a contest, vote for a product or posted notices: your name, your contact details and any other information such as your age, your interests and product preferences.
- we may collect this information even if you do not have a user account with us.
- finally, we can obtain customer lists from third parties to invite new people to share the mimetic.com experience. However, these lists only include people who have consented to receive promotional emails. In any case, all our emails include an unsubscribe option.
Finally, we inform you that our site is monitored and that we are required to record any information about your visit to our site that may help us improve the quality of the services we offer.
2. Use of information collected
Don’t like receiving spam? That’s good, we don’t like sending spam. This is why we promise to use your personal information only for the improvement of our services.
For example, we will not unnecessarily share your information with third parties that are not linked to the site. For example, we may use information collected on:
- the treatment of your orders,
- the improvement of our website,
- managing a contest, promotion, survey or other options on our website,
- the improvement of our customer service,
- improving your browsing experience,
- sending periodic emails or information about our offers and products,
By visiting mimetique.com, you agree to be contacted by our services for any of the reasons specified above whether by phone, email or mail. You confirm that you will not consider the use of your confidential information as an infringement of your rights as provided by French regulations.
When creating your user account, or when you place an order, we record information about you to our company The French Lab, responsible for processing, to carry out all operations relating to our business relationship, namely the creation of your account, the terms of payment, delivery, management of claims and after-servicesale, to provide you with the services to which you subscribe and to send you Mimetique offers.
In accordance with the Personal Data Regulation, you have various rights, including the right to access, rectify and oppose the processing of your data. To exercise your rights, simply write to us with your name, address, email (used when creating the account) and attach a proof of identity by email to hello@mimetique.com.
You can opt out of receiving emails from us at any time. Instructions for unsubscribing from our lists can be found at the bottom of all our emails.
3. How do you protect my information?
Mimetique.com has implemented many security measures to ensure the protection of your personal information.
We have the most powerful security system and servers on the internet. All sensitive/ payment data provided by Users is transmitted via SSL (Secure Socket Layer) and encrypted in our database. They can only be accessed by authorized persons, who have specific access rights to our systems and who are required to keep this information confidential.
After a transaction, your private data will not be kept on our servers.
4. Internet cookies
The term «cookie» also means a small information file that any website transmits to your computer via the browser you use. It allows websites and systems providing services to recognize your browser, record and remember certain information in order to interact with you, improve and personalize your browsing experience.
We use cookies to improve the quality of navigation on our website and the tools we offer. These cookies allow us to remember and process the products in your cart, to understand and save your preferences in anticipation of your future visits, to follow the evolution of advertisements, gather data about site traffic and the interaction between our site and users.
You can, if you wish, block cookies by changing the preferences in your internet browser.
To improve our understanding of our visitors, we may also use service providers. These providers are not permitted to use the information collected on our behalf, except to help us operate and improve our business.
5. Will my Personal Information be disclosed to third parties?
We are committed to respecting the confidentiality of your personal information. They may, however, be communicated to trusted third parties who assist us in the administration of the site, the proper functioning of our activity and the services we offer you, insofar as these third parties undertake to keep this information confidential.
We will also disclose information about you if it is necessary to comply with the law, enforce the policies of our site or protect our rights, property or security as well as those of third parties.
Finally, we may disclose your personal information or user account information to any judicial authority (or other regulatory or governmental authority that investigates alleged illegal activities) upon their request.
Because we respect your privacy, we have taken the necessary precautions to comply with the General Data Protection Regulation (GDPR). We will therefore not share your personal information with third parties without your consent (except as provided above).
However, non-personal data (which does not allow you to be identified) may be transmitted to any third party for marketing, advertising or other purposes. This Privacy Policy applies only to the collection and use of information we have collected on our Site, and not to information collected offline.
6. Right to access
In accordance with the French Data Protection Act, you can, at any time, exercise your right to access and correct your personal information by contacting us at hello@mimetique.com.
ARTICLE 5 - LIMITATION OF LIABILITY
Our site may contain links to other third party sites and resources; these links are provided for informational purposes only. We do not control the content of these sites or resources and we are not responsible for their content or for any loss or damage that may result from their use.
To the extent permitted by law, the Company hereby expressly excludes:
- any conditions, warranties and other terms that may otherwise be borne by us under law (except as provided in these Terms of Use or our Terms of Sale) ;
- any liability for direct, indirect or consequential loss or damage suffered by any user in connection with our site or its use, an inability to use it, or the consequences of using our site, linked websites and any information published on our website
- loss of business ;
We also disclaim any responsibility in case of disruptions of the site, computer errors or on the Site, sending emails to an incorrect address or any other malfunction or interruption that would be related to the Internet.
ARTICLE 6 - APPLICABLE LAW
These Terms of Use are subject to French law.ARTICLE 7 - CONTACT US
If you have any questions about our Terms of Use or Privacy Policy, please contact us at hello@mimetique.com.