Product information
You can start your Morning Routine by applying the Skin Revive serum, then you can apply your Skin Restore cream. Finally, don't forget to apply a high SPF sunscreen.
In the evening, you can remove your makeup and cleanse your face with your Skin Cloud, then apply the Skin Revive serum and the Skin Restore cream. Finally, the application of the Skin Booster oil is a perfect boost to give more suppleness and luminosity to the skin.
You can start your Morning Routine by applying the Skin Revive serum, then you can apply your Skin Restore cream. Finally, don't forget to apply a high SPF sunscreen.
In the evening, you can remove your makeup and cleanse your face with your Skin Cloud, then apply the Skin Revive serum and the Skin Restore cream. Finally, the application of the Skin Booster oil is a perfect boost to give more suppleness and luminosity to the skin.
Yes, all our products are suitable for pregnancy and breastfeeding.
Yes, all our products are suitable for pregnancy and breastfeeding.
If your skin reacts to one of our Mimétique products, we recommend that you immediately stop using it and contact us at hello@mimetique.com. If you have any photos to provide, this would help us in the analysis. Our scientific team will carefully examine your case to determine the cause of the reaction and provide you with the best possible support throughout the process.
All our products have been tested under dermatological control which means that the risks of reaction are minimal but each skin has its own sensitivities, so they exist.
If your skin reacts to one of our Mimétique products, we recommend that you immediately stop using it and contact us at hello@mimetique.com. If you have any photos to provide, this would help us in the analysis. Our scientific team will carefully examine your case to determine the cause of the reaction and provide you with the best possible support throughout the process.
All our products have been tested under dermatological control which means that the risks of reaction are minimal but each skin has its own sensitivities, so they exist.
Our products are available in our online shop, at Le Bon Marché, but also in many pharmacies!
Our products are available in our online shop, at Le Bon Marché, but also in many pharmacies!
We regret to inform you that purchases at Mimétique are exclusively reserved for personal use. We would like to emphasize that we reserve the right to refuse or cancel any order if we have reason to believe that it is not intended for personal use.
We regret to inform you that purchases at Mimétique are exclusively reserved for personal use. We would like to emphasize that we reserve the right to refuse or cancel any order if we have reason to believe that it is not intended for personal use.
Our products are distinguished by their very high naturalness rate, and we do not use perfumes in our formulas, because this can be an allergenic or irritating substance for some people. This is why our products can have varied odors depending on the product, according to their different composition. Our Skin Cloud makeup remover has, for example, a delicious almond scent due to its formula.
Our products are distinguished by their very high naturalness rate, and we do not use perfumes in our formulas, because this can be an allergenic or irritating substance for some people. This is why our products can have varied odors depending on the product, according to their different composition. Our Skin Cloud makeup remover has, for example, a delicious almond scent due to its formula.
Each skin reacts differently, we advise you to wait several weeks to observe the effects of the product.
It takes an average of 4 weeks for our active ingredients to act on skin biology and skin cell renewal.
Each skin reacts differently, we advise you to wait several weeks to observe the effects of the product.
It takes an average of 4 weeks for our active ingredients to act on skin biology and skin cell renewal.
OUR COMMITMENTS
None of the products are tested on animals, in accordance with the law in force within the European Union.
None of the products are tested on animals, in accordance with the law in force within the European Union.
Yes, all our products are vegan.
Yes, all our products are vegan.
All of our products are sourced and manufactured in France.
All of our products are sourced and manufactured in France.
Yes! All of our packaging is recyclable.
To recycle your products, we have worked in collaboration with Citeo to be the most eco-responsible.
Bottles and caps can be thrown into the glass bin.
For aluminum tubes, their caps and cardboard boxes, in the yellow bin provided for this purpose.
Everything is noted on our boxes.
Yes! All of our packaging is recyclable.
To recycle your products, we have worked in collaboration with Citeo to be the most eco-responsible.
Bottles and caps can be thrown into the glass bin.
For aluminum tubes, their caps and cardboard boxes, in the yellow bin provided for this purpose.
Everything is noted on our boxes.
Eco-responsibility is one of our values. Our Skin-Mimetic formulas have been designed for the health of the skin but also for the health of the planet.
Made in France, the four products we offer use ingredients of natural origin or created from nature using green chemistry and biotechnology.
Our formulas are between 95% and 100% of natural origin.
Eco-responsibility is one of our values. Our Skin-Mimetic formulas have been designed for the health of the skin but also for the health of the planet.
Made in France, the four products we offer use ingredients of natural origin or created from nature using green chemistry and biotechnology.
Our formulas are between 95% and 100% of natural origin.
Our products have been designed and studied to take care of the skin. By using Skin-Mimicry, our products imitate the natural composition of the skin which ensures the best possible skin compatibility and tolerance.
Our products have been designed and studied to take care of the skin. By using Skin-Mimicry, our products imitate the natural composition of the skin which ensures the best possible skin compatibility and tolerance.
Customer account
You can create your Mimétique customer account by clicking on the "Login" button located at the top right of the screen, then clicking on "Create your account" on the left of your screen. After that, you will simply need to provide the information necessary to create your account, then click on "Save". And you are officially a customer!
You can create your Mimétique customer account by clicking on the "Login" button located at the top right of the screen, then clicking on "Create your account" on the left of your screen. After that, you will simply need to provide the information necessary to create your account, then click on "Save". And you are officially a customer!
If you ever can't access your customer account, maybe it's a password error, you can click on "Forgotten your password?" to receive your password by email. If it's not a password problem, we advise you to contact us at the following address: hello@mimetique.com.
If you ever can't access your customer account, maybe it's a password error, you can click on "Forgotten your password?" to receive your password by email. If it's not a password problem, we advise you to contact us at the following address: hello@mimetique.com.
You can access your invoices directly in your customer area, by clicking on the "My account" tab at the top right of the screen and then on the "My order history" tab. Here, you will have access to all the information on all your past orders, including your invoices.
You can access your invoices directly in your customer area, by clicking on the "My account" tab at the top right of the screen and then on the "My order history" tab. Here, you will have access to all the information on all your past orders, including your invoices.
At any time, you are free to change the password associated with your Mimétique account. To do this, click on "My account" at the top right of your screen, then on the "My data" tab. You can then change your password. But be careful, don't forget to save your changes!
At any time, you are free to change the password associated with your Mimétique account. To do this, click on "My account" at the top right of your screen, then on the "My data" tab. You can then change your password. But be careful, don't forget to save your changes!
To make the ordering process easier, you have the option to save your delivery addresses. Simply click on the "My Account" tab at the top right of your screen, then click on the "Save a first address" or "Addresses" tab. You can then add, modify or delete your addresses as needed.
To make the ordering process easier, you have the option to save your delivery addresses. Simply click on the "My Account" tab at the top right of your screen, then click on the "Save a first address" or "Addresses" tab. You can then add, modify or delete your addresses as needed.
If you want to delete your customer account, simply contact us at the following email address: hello@mimetique.com
If you want to delete your customer account, simply contact us at the following email address: hello@mimetique.com
You can recreate your Mimétique account password at any time. To do this, simply click on "Sign in", then on "Forgotten password", follow the instructions. You will then receive an email with the information you will need to reset your password.
You can recreate your Mimétique account password at any time. To do this, simply click on "Sign in", then on "Forgotten password", follow the instructions. You will then receive an email with the information you will need to reset your password.
Internet order
Yes, there are promotional codes. We issue them from time to time depending on the events of the year.
Yes, there are promotional codes. We issue them from time to time depending on the events of the year.
Unfortunately, it is not possible to modify the contents of your order once payment has been made.
Unfortunately, it is not possible to modify the contents of your order once payment has been made.
If your order has not yet been processed, you can cancel it and receive a refund. Contact us as soon as possible at hello@mimetique.com to find out more.
If your order has been processed, unfortunately we will not be able to cancel it.
If your order has not yet been processed, you can cancel it and receive a refund. Contact us as soon as possible at hello@mimetique.com to find out more.
If your order has been processed, unfortunately we will not be able to cancel it.
PAYMENT
Accepted payment methods include bank cards (Visa, Mastercard, Maestro and Apple Pay) as well as payments via PayPal.
Accepted payment methods include bank cards (Visa, Mastercard, Maestro and Apple Pay) as well as payments via PayPal.
To ensure the complete security of your payment, we use our Payplug payment module. So you don't have to worry about the security of your banking data. Indeed, the Payplug payment solution is fully compliant with the PCI DSS (Payment Card Industry Data Security Standard), the highest level of security for processing and storing payment data on the Internet.
To ensure the complete security of your payment, we use our Payplug payment module. So you don't have to worry about the security of your banking data. Indeed, the Payplug payment solution is fully compliant with the PCI DSS (Payment Card Industry Data Security Standard), the highest level of security for processing and storing payment data on the Internet.
No, we do not have a payment system in several installments at the moment.
No, we do not have a payment system in several installments at the moment.
Once your order has been validated, you will receive a confirmation email containing the order number and a summary of your basket. In addition, you can find the details of your order in your personal space "My order history".
If you have not received the summary, please do not hesitate to contact us at hello@mimetique.com. We will be happy to check the status of your order with you.
Once your order has been validated, you will receive a confirmation email containing the order number and a summary of your basket. In addition, you can find the details of your order in your personal space "My order history".
If you have not received the summary, please do not hesitate to contact us at hello@mimetique.com. We will be happy to check the status of your order with you.
REFUND
Our policy does not offer refunds for opened or used products. Only unopened products in their original condition, returned within the cooling-off period, are eligible for a refund after receipt of the products.
Our policy does not offer refunds for opened or used products. Only unopened products in their original condition, returned within the cooling-off period, are eligible for a refund after receipt of the products.
If your package has not arrived, you can request a refund at hello@mimetique.com. We will contact you to understand where your package is and will refund you if there was an error on the part of our carrier.
If your package has not arrived, you can request a refund at hello@mimetique.com. We will contact you to understand where your package is and will refund you if there was an error on the part of our carrier.