Privacy policy

ARTICLE - PRIVACY POLICY

At The French Lab, we are committed to protecting your privacy and respecting the confidentiality of your personal data. This policy explains how we collect, use, share, and secure your information.

Information Collected:
- Personal Data: Name, email address, postal address, phone number, payment information.
- Browsing Data: IP address, browser type, pages visited, visit duration.
- Usage Data: Purchase history, product preferences.

Use of Information:
- Order Processing: To process and deliver your orders, and provide status updates.
- Service Improvement: To analyze and improve our products and services.
- Communication: To send you offers, newsletters, and information about our services, with your consent.

Data Sharing:
- Service Providers: We may share your information with third parties for services such as payment processing, delivery, or customer relationship management.
- Legal Obligations: We may disclose your information if required by law or to protect our rights, safety, or the safety of others.

Data Security:
- Security Measures: We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
- Transaction Security: Financial transactions are secured using modern security protocols.

Cookies and Similar Technologies:
- Use of Cookies: We use cookies to enhance your experience on our site, such as content personalization and performance analysis.
- Cookie Management: You can manage your cookie preferences through your browser settings.

Your Rights:
- Right of Access: You can request a copy of the information we hold about you.
- Right of Rectification: You can correct inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.
- Right to Object: You can object to the use of your data for marketing purposes.

Data Retention:
- Retention Period: We retain your data only for as long as necessary to fulfill the purposes for which it was collected.

Policy Changes: We may update this policy to reflect changes in our practices or legal requirements. Any changes will be posted on our website.

Contact:
- Questions and Complaints: For any questions regarding this policy or to exercise your rights, please contact us at: hello@mimetique.com